Verify Your zzzzz Account
Account verification is how we keep your balance safe and make sure withdrawals reach the right wallet. We ask for a copy of your national ID or passport and a selfie to match the document. Upload both through the account settings page — the review usually completes within one business day. Once verified, your account is cleared for withdrawals without repeated checks.
Think of it as a one-time step that removes friction from every cashout after. If a document is unclear or expired, we will contact you through your registered email to request a replacement.
- Go to Account Settings — Log in and open the verification section inside your account profile page.
- Upload Your ID — Submit a clear photo of your national ID card or passport — both sides if required.
- Send a Selfie — Take a selfie holding your ID so we can match the document to your account holder.
- Await Confirmation — We review submissions and send a confirmation email once your account is fully verified.